Success and Effect Diagram: Quality Improvement Is Not Just For Problems
20 juli 2011
What are the attributes of a successful process?
Over the years, as we have come across successful processes, we have asked stakeholders to identify what they considered to be key factors contributing to success. We have collected the following list of attributes of successful processes. This is not an all-inclusive list, but you can use it to start analyzing your own successful processes.
• Efficient—The process produces the required output at minimum resource cost (“doing the right things right”).
• Effective—The process does what it is supposed to do and produces outputs that conform to stated requirements.
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